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When does a purchase show?

After a purchase has been made via your Club Shop, the transaction will show in your Club Shop administration area within 14 days. However, there is normally a six week period before your points can be redeemed for cash. This is due to the retailer having a period where they have to allow for refunds and returns of the purchased product before they will issue the cashback (sometimes referred to as the “cooling off” period). This prevents members from purchasing a product, earning cashback, and then returning the product for a refund.

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